Why we're better

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Why we're better

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RedDrum IT Services

The IT industry is a crowded marketplace, with many larger IT companies overshadowing the smaller ones vying to get a look in, but just because they’re bigger, it doesn’t necessarily always mean they’re better. They may promise to offer a superior level of service, a larger team of experts with a wider scope of knowledge and a better investment, but all too often this just isn’t the case. You could be getting far more for your money in terms of service, results and knowledge with a smaller firm like RedDrum IT. We pride ourselves on offering a high-value service, with a hands-on approach to IT and competitive rates too.

We may not be the largest IT Company in the UK, or even in Wales, but what we offer is unique. We pride ourselves on giving our clients our all. No matter how big or small the project or business, we give each client the same dedication, professionalism and high-quality service every time.

As a closely run company, we have developed strong relationships with our clients, who have all become part of the RedDrum IT family. We work to nurture and care for them by applying our expertise in IT to ensure their businesses run more efficiently and securely. We want our clients to know who they're dealing with, so we do our best to make sure each client we work with knows, or has at least met or spoken to the RedDrum IT staff that work with them. You simply don’t get this personal level of service with other companies.

Despite being a small team, just like any company, we have to plan for the eventuality of staff leaving, which is why we are continuously investing in our company, recruiting the best talent to ensure our family of clients continue receiving the same level of personal service and expertise.

Of course, we will say that we’re better than the rest, because we truly believe we are, but our clients are saying it too. Most recently we have been lucky enough to secure a contract with Cardiff City FC, who in the past have dealt with some of the big Cardiff based IT companies. After a short period of time working with RedDrum IT, the Cardiff City Stadium Manager, Wayne Nash gave us a glowing report:

“We are very happy to be working with RedDrum IT. They have already proved their worth in helping us to successfully deliver the UEFA Super Cup, Real Madrid v Sevilla, in very demanding circumstances.”

Having worked closely with Mark Jones, Head of Operations at Rodney Parade Ltd for the past four years, it was great to hear what he had to say about us when he was asked to give RedDrum IT a reference.

“Now, it is very difficult for me to envisage working with any other IT firm, because RedDrum IT don’t work in the same manner as any IT company that we have worked with. Before working with RedDrum IT, we worked with some of the big Cardiff based firms, who promised much, delivered little and charged a lot. Effectively, RedDrum IT have become an extension of our own staff and, at the same time, have radically improved our business processes.”

If you'd like to find out more about how we can help to transform your business IT management, then please don't hesitate to contact the RedDrum IT team on 03333 449797.

Why we're better - 4.8 out of 5 based on 4 votes
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