Disaster Recovery Centres
What are RedDrum Disaster Recovery Centres?
This is a new departure for RedDrum, which is aimed at providing a complete Disaster Recovery Solution (DRS) for their clients. A Disaster Recovery Centre (DRC) was first deployed in an emergency, to meet an immediate need that a client had following a disaster. It was extremely successful in mitigating the difficult circumstances that the client found themselves in and allowed them to continue trading without their clients knowing that their systems had been compromised.
There are currently two RedDrum DRCs, one located within the offices of RedDrum, in the Springboard Centre, Cwmbran, the other in central Newport, in the home of Newport Gwent Dragons, Rodney Parade. The DRCs provide complete, modern, replacement offices, for usage in case of a disaster occuring. Both are excellently located, with full parking and other facilities. It is believed that these are the first such DRCs in Wales.
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Features of a RedDrum Disaster Recovery Centre
From a technical perspective, both DRCs have fast internet connections and flexible, dedicated suites of computers and telephones. Offices can be tailored to the individual needs of each client. RedDrum Data servers are located on both sites and are connected to each other. Both sites provide a reception and meeting rooms facilities.
Work Space Deployment
Depending upon each particular Disaster Recovery Plan, on arrival, it will be possible to find computers ready and configured accordingly. This can Include software, hardware and data and is tailored to the needs of each client. The replacement DRC facility would normally be available to use, four hours after RedDrum being notified of an incident.
VOIP & Telephony Services
In certain circumstances, such as where RedDrum already supply telephony services, it will be possible for calls to be automatically re-routed to the DRC. Staff would simply be swapping locations and be able to work as if they were at their desks. Your clients never need know! In all circumstances, it will be possible to forward/receive calls in the DRC.