Caradog Hotel Group

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Caradog Hotel Group

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Caradog Hotel Group

Another area of expertise that RedDrum IT has is creating IT business management solutions for hotel groups. Since we began working with Caradog Hotel Group, who are an award winning, regional hotel group, we were set the challenge of finding IT solutions for two aspects of their business – retail and staff management.

What became apparent is that most hotel groups use a combination of paperwork, spreadsheets, mobiles and emails to manage both their staff and bookings within the group. However, by utilising modern technology we realised they could easily install a more efficient system that had less room for error and saved both time and money for the business.

First of all we set about implementing a cloud-based system that would take care of the retail aspects of the business, such as reservations, emails, conference bookings, etc. The cloud-based system is completely transparent and means that all data is available for the relevant staff to see. This made communication, and the business processes involved more ‘lean' and a much more effective and efficient process throughout. 

To tackle the problems of staff management, we created the HINT – Hotel Intranet system, which is used to manage HR requirements, such annual leave management for over 100 staff. Further to that, in October 2014, The Angel Abergavenny and The Abergavenny Hotel introduced the Clockin system, which is a module from the HINT intranet. The Clockin system is an incredibly powerful tool for staff management, as it not only allows you to track staff attendance but to automate payroll and shift scheduling too.

All this has worked to great effect for the Caradog Hotel Group, with business processes functioning better than ever.

Caradog Hotel Group - 5.0 out of 5 based on 3 votes
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